Identify Health

1. Introduction

Identify Health ("we", "our", or "us") is committed to protecting the privacy and security of our users. This Privacy Policy describes how we collect, store, use, and safeguard personal and health-related information through our mobile patient application, provider portal, and public website.

2. Information We Collect

We collect information only as necessary to provide personalized care companion features:

Account Information: Name, verified email address, and authentication credentials.
Health & Recovery Data: Symptoms logged, daily mission check-ins, medication adherence indicators, and health assessment questionnaires.
Device & Security Data: Hardware push notification tokens, app version, and security telemetry logs to prevent unauthorized access.

3. How Information Is Used

Your data is utilized strictly for care companion functionality:

Delivering daily care curricula and medication reminders.
Enabling authorized clinician collaboration when you link with a verified clinic.
Powering our AI health assistant with contextual understanding of your logged entries.
Ensuring account security and preventing unauthorized access.

4. Security & Data Protection

All communications between our mobile clients, provider portal, and backend services are encrypted in transit using industry-standard TLS. Patient credentials and authentication tokens are stored in hardware-backed secure storage on mobile devices, and session access tokens in the provider portal are maintained strictly in volatile memory.

5. Contact Information

If you have any questions or concerns regarding our privacy practices, please contact our data protection team at support@identify.health.