Help & Assistance
How can we help you?
Our support team is here to help patients, clinics, and healthcare providers get the most out of Identify Health.
Patient Help Desk
Have questions about your daily missions, account verification, or pairing with your clinic?
Provider Support
Assistance with clinic administrative accounts, workforce onboarding, or portal integration inquiries.
Frequently Asked Questions
How do I connect my account to my doctor or clinic?
Navigate to your Profile tab in the Identify Health app and tap "Clinic Connections". You can scan your clinic’s QR code or enter the invite code provided by your care coordinator.
Can I use Identify Health without linking to a clinic?
Yes! You can explore the care companion, complete health assessments, and use the AI symptom companion independently.